Last updated: September 10, 2021
Thank you for shopping at Prevess.
If for any reason you are not satisfied with a purchase, we invite you to review our Return and Refund Policy. This return and refund policy was created using the Return and Refund Policy Generator.
The following terms and conditions apply to all products purchased from us.
Words whose initial letters are capitalized have the meanings defined in the following terms. The following definitions have the same meaning whether they are singular or plural.
For purposes of this Return and Refund Policy:
Company (referred to in this Agreement as either "the Company", "we", "us" or "our") refers to Prevess UG (haftungsbeschränkt), Albrechtstraße 59 B, 12167, Berlin, Germany.
Goods refer to the items offered for sale on the Service. Orders mean a request by you to purchase goods from us.
Service refers to the Website. Website refers to Prevess, accessible through www.prevess.de.
You means the person accessing or using the Service, or the company or other legal entity on whose behalf such person accesses or uses the Service, as the case may be.
In order for the goods to be eligible for return, please ensure that:
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
Prevess UG (haftungsbeschränkt)
Albrechtstraße 59 B
We cannot be held responsible for goods that are damaged or lost during return. We therefore recommend insured and trackable shipping. We are unable to issue a refund without actual receipt of the merchandise or proof of receipt of the return.
If the merchandise was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit equal to the value of your return. Once the returned merchandise is received, a gift certificate will be sent to you.
If the merchandise was not marked as a gift at the time of purchase or the gift giver sent the order to themselves to give to you later, we will send the refund to the gift giver.
If you have any questions about our return and refund policies, please contact us:
By email: refund(at)prevess.com.